LondonTaxiTour.Com order acceptance

The sale of LondonTaxiTour.Com products shall not be considered complete until we have accepted your offer to purchase them. Our acceptance of your offer to purchase is signified when we process your credit or debit card. LondonTaxiTour.Com reserves the right to decline your order at any time up until the moment we charge your credit or debit card.

Making a Purchase

Making a purchase with LondonTaxiTour.Com could not be easier. Just browse our site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your election, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payments. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, MasterCard, Discover, and American Express. We do not charge for any item until it is ready to ship. All items include postage and packing. Prices also include any UK taxes.

Cancellations

You have the right to cancel 7 days from when you receive the goods, without giving any reason.
You must return the goods at your own expense.
We will refund your money within 10 days minus shipping cost.

Payment

The following methods of payment are excepted: Visa, MasterCard, Discover, and American Express. You may also send a cheque or international money order, both must be in UK Pounds sterling. See Making a Purchase above.

Currency

Delivery

All orders are dealt with as soon as possible. Most orders are despatched within 24 hours. Delivery in the UK is about 3-5 days. Europe, 5-7 days. Delivery to USA about 7-10 days. Australia allow 15 days. Please note that this is subject to change in the holiday season. Christmas season 2003. Last guaranteed deliveries for Christmas 2003. Order before; UK- 21st December, Europe 10th December. Outside Europe, 6th December. If for any reason the goods we deliver are not those ordered or they are faulty they may be returned to us at the address above within 7 days of receipt. We recommend getting proof of postage. If you are returning an item because it is faulty or there was an error on our part we will refund any postage charges. If the goods are returned for any other reason you will be responsible for the shipping costs and and the costs of any gift wrapping if selected. We will issue a full refund within 10 working days. This does not affect your statutory rights as a consumer under UK and EU law.

Credit Card Security

This site uses PayPal software which uses 128-bit encryption for secure credit card processing. We do not store or receive your credit card number. 

Guarantee

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee. Your Statutory rights are not affected.

Complaints

Should you find a problem then please contact us as soon as possible in order that we can rectify the problem. If any item is defective, damaged in transit or otherwise unacceptable then we will make every effort to correct the situation to your complete satisfaction. If you have any complaint then please contact Carol by email, at carol@londontaxitour.com, or by phone 07957272179
will contact you within 24 hours. All complaints will be dealt with fairly, in confidence and speedily. We will also ensure that you are kept fully informed about progress.

Copyrights

All brand names and trademarks that may be displayed on this site are recognised as the property of their respective holders.

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